Workers' Compensation Manager - Large Plant in Sioux Falls SD

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Smithfield Foods
Workers' Compensation Manager - Large Plant
Job ID: 
Sioux Falls SD
Not Specified
Not Specified
Job Types:
Compensation/Benefits, HR Generalist-Management, HR Generalist-Supervision
Job Locations
US-SD-Sioux FallsYour Opportunity

Smithfield Foods is a $15 billion global food company and the world's largest pork processor and hog producer. In the United States, the company is also the leader in numerous packaged meats categories. Popular brands include Smithfield®, Eckrich®, Nathan's Famous®, Farmland®, Armour®, Farmer John®, Kretschmar®, John Morrell®, Cook's®, Gwaltney®, Carando®, Margherita®, Curly's®, Healthy Ones®, Morliny®, Krakus®, and Berlinki®. Smithfield Foods is committed to providing good food in a responsible way and maintains robust animal care, community involvement, employee safety, environmental and food safety and quality programs. For more information, visit, and connect with us on Facebook, Twitter, LinkedIn, and Instagram.

The Workers Compensation Manager (Large Plant) is responsible for overseeing and the administrative supervision of the site the medical clinic and WC staff and for managing all Workers' Compensation claims utilizing the Smithfield Workers' Compensation Claims Management Program. The WC Manager (WCM) is required to act as an advocate and claims specialist providing initial and on-going advocacy of claims including detailed analysis, ensuring thorough investigation and maintaining WC claims stats and litigation logs. In addition, the WCM coordinates all return to work efforts, helps coordinate transitional duty job offers, maintains the location's Transitional Duty Job Task Bank, coordinates and leads roundtable discussions of open claims, attends claims review meetings, and maintains general oversight of the claim to ensure the TPA is effectively moving the claim toward resolution.

The candidate must possess a desire to develop technical knowledge of standard concepts, practices, procedures, laws and regulations within Workers Compensation and related services. They review, recommend and assist adjusters in investigation strategies.
Core Responsibilities

Workers' Compensation: Ensure the following activities are completed as per the appropriate legislation and Company administrative protocols
  • Reports all new claims to TPA via Claim Intake platform, either entering the claims directly or working with in-house clinic to complete this task.
  • Meets with all injured employees on new claims to explain the WC process, present them with the WC Packet, Health Access Card and First Fill card
  • For new claims, works withinState law to direct the initial medical care
  • Work closely with TPA adjuster on every claim to make sure adjuster has clear knowledge and understanding of all facts of each claim
  • Participates in claim reviews, interactive process, incident investigations, and hearings, as appropriate.
  • Reviews workers' compensation costs and monitor claims to help reduce workers' compensation costs.
  • Serves as liaison with insurance TPA, health provider and company.

Claims Management:
  • Responsible for monitoring and oversight of patient care including doctors' visits, therapy sessions and return to work.
  • Facilitates the entire temporary transitional duty process in keeping with Smithfield guidelines, recognizing and pursuing alternative transitional duty assignments whenever possible, working closely with TPA to coordinate these efforts.
  • Develops and coordinates return to work plans including job assessments. Works closely with local HR department, so they maintain compliance with the Americans with Disability Act (ADA) and Family Medical Leave Act (FMLA).
  • Reviews medical reports and works collaboratively with adjuster to evaluate employee's work restrictions; ability to return to work and or need for reasonable accommodation on short and long-term basis.
  • Meets with employees face to face to discuss temporary or permanent work restrictions to assist them in returning to work in safe and durable manner.

  • Works closely with Safety, Security and HR to identify and implement effective safety and risk management strategies
  • Support incident investigation reporting process to ensure accurate employee and witness statements and related documents send to TPA

Administrative documentation/organization:
  • Ensures supervisory personnel are aware of employee restrictions due to work related injury or illness. Ensures employees are working within those restrictions. Keeps organized Workers' Compensation file for each claim.

Act as communication liaison between the various departments:
  • Communicate to upper management on a weekly basis status of all open claims. Open communication with Human Resources on denied claims and lost time claims.

  • Participate in new employee orientation to ensure employees are aware of proper work-related reporting procedures. Ensure management team has clear understanding of the Return to Work portion of the program. Assist with annual Workers' Compensation supervisory training.

Supervisory Responsibilities:

  • In conjunction with site Occupational Physician, provide direction and leadership to the site medical and WC team.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
  • Bachelor's degree (B. A.) from a regionally accredited four-year college or university and minimum 5+ year's of experience in managing workers' compensation claims and related areas; or equivalent combination of education and experience.
  • Must understand the dynamics of workers' compensation in multiple states.
  • Understanding of the litigation process related to workers' compensation claims.
  • Must have a solid understanding of the third party administration process.
  • Direct training management experience.
  • Strong critical thinking and problem solving skills.
  • High level of written and verbal communication skills, organizational planning, teamwork, analytical reasoning, and adaptability.
  • Knowledge and experience of MSOffice, including Excel, Word and PowerPoint; Enterprise and Global Risk Advantage systems.
  • Ability to work well with others in fast paced, dynamic environment.
  • Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.
Supervisory Responsibilities

This position has no direct supervisory responsibilities but may act as a lead by providing training and guidance to Workers' Compensation Coordinators.
Work Environment & Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • The majority of the time is spent in an office setting outside of the production plant. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.
  • Noise level in the work environment is usually moderate but can be loud when in the production area.
Careers and Benefits

To learn more about Smithfield's benefits, visit

About Smithfield Foods

Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. Our 40,000 U.S. and 15,000 European employees are dedicated to producing \"Good food. Responsibly.®\" and have made us one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including many industry firsts, such as our ambitious commitment to cut our carbon impact by 25 percent by 2025. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our neighbors in need. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit, and connect with us on Facebook, Twitter, LinkedIn and Instagram.
EEO/AA Information

Smithfield, is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
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