Shipping Coordinator in Bloomsburg PA

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The J.M. Smucker Company logo
The J.M. Smucker Company
Shipping Coordinator
Job ID: 
Bloomsburg PA
Not Specified
Not Specified
Job Types:
Planning/Scheduling, Shipping/Receiving
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The J.M. Smucker Company has a unique culture rooted in our Basic Beliefs, strengthened by Our Commitment to Each Other and perpetuated by the creation of an environment that leads to the continued growth of our employees.
Inspired by more than 120 years of business success and five generations of family leadership, The J. M. Smucker Company makes food that people and pets love. The Company&##39;s portfolio of 40+ brands, which are found in 90 percent of U.S. homes and countless restaurants, includes iconic products consumers have always loved such as Folgers, Jif and Milk-Bone plus new favorites like Caf Bustelo, Smucker&##39;s Uncrustables and Rachael Ray Nutrish. Over the past two decades, the Company has grown rapidly by thoughtfully acquiring leading and emerging brands, while ensuring the business has a positive impact on its 7,000+ employees, the communities it is a part of and the planet. For more information about The J. M. Smucker Company, visit .

This weekend (7 AM-5 PM, Sunday, Monday, Friday and Saturday) Shipping Coordinator position is to ensure that work assignments are prepared and distributed to the workforce as outlined by the Distribution Center Shift Supervisor and processed on time in the various computer programs. Included in this responsibility are proper coding of shortfalls of inventory, proactively preventing short shipments to customers by advanced notification of substantial product shortages on scheduled trucks, on time loading/unloading of trucks, paperwork accuracy and excellent customer service skills helping both internal and external customers in an efficient, timely and friendly manner.

  • Maintain product safety and quality and legality for storage and distribution of product in accordance with the JM Smucker quality policy and standards.
  • Exceptional Customer Service skills when dealing with internal or external contacts at the facility via phone or Email.
  • Monitoring and expediting of orders through the WMS directly communicating potential detention issues proactively to Supervision to ensure On time loading/unloading.
  • Reviewing orders for completeness and accuracy to meet 99% fillrate goals to include adhering to Customer Requirement policies.
  • Ensuring 100% dock door utilization and 2 hour turn times
  • Preparing adequate job assignments in advance to be distributed to forklift operators/jockeys throughout their shift.
  • Ensure that all ship verification/ASN closing has taken place at driver check out from DC.
  • Generate pick lists when directed by Supervision.
  • Provide reports to internal and external groups as outlined daily
  • Respond to Customer service or carrier inquiries regarding order status and other distribution related questions within 30 minutes of request.
  • Maintain traffic flow in and out of the DC.
  • To be observant, to detect and report potential equipment failures to avoid damage to or loss of equipment to Supervision staff.
  • To be observant and willing to suggest changes or modifications to equipment or processes to help improve efficiencies.
  • Assure compliance to all quality standards, GMP and BRC requirements.
  • Other duties as assigned

High School Diploma

  • 1 year of computer experience whether in an academic/work atmosphere
  • Experience dealing with people effectively and professionally both in person and on the phone.
  • Heavy data entry skills and good typing ability
  • Familiarity with Microsoft Excel, EMAIL, Microsoft Word and Internet Explorer

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