Receptionist in St. Charles IL

To greet visitors and callers while making a good impression that allows them to feel welcome. Guide visitors and callers to the appropriate person to assist them. Provide administrative support to fellow co-workers.

RESPONSIBILITIES:

Daily:

Answer all calls and direct to the appropriate parties

Greet visitors when they enter, have them sign a GMP if necessary, give them a visitor s badge

Inform the appropriate person to assist the visitor

Ask guest to sign out when they leave

Give samples to drivers

Sign for incoming packages

Fax and mail documents for executives as needed

Retrieve the mail before lunch time and distribute mail in mailboxes

Stamp invoices for Accounts Payable

Retrieve and distribute incoming faxes

Keep chairs pushed in and lights turned off in Conference and Board Room

Keep lobby/reception area tidy

Reserve Conference Room and Boardroom for co-workers

Troubleshoot any phone/voicemail issues

Order office supplies for front office employees

Keep front desk stocked with supplies

Work on any special projects assigned by supervisor

Weekly:

Keep track of job positions that are available to tell callers/walk-ins who are interested

Monthly:

Pick up birthday cakes for monthly celebration

Change office calendar for appropriate month

Update all office documents (phone extension list, spouse list, customer list, etc.)

Create and maintain employee announcements

Occasional, Infrequent:

Check postage machine and keep filled

Buy food and set up Board Room for Board Of Directors meetings

Organize and clean out supply cabinet

COMPUTER SKILLS:

Proficient knowledge required in the use of Personal Computer.

Proficient knowledge required in the use of Word program.

Intermediate knowledge required in the use of Excel program.

Basic knowledge required in the use of PowerPoint programs.

ADDITIONAL REQUIREMENTS:

In contact with various employees at all levels when managing calls, they receive as well as visitors that arrive for them.

Represent Compact Industries in a professional manner when dealing with customers, vendors, and daily callers and visitors.

Carry a professional demeanor when dealing with Board Members and Executives.

Have excellent communication skills.

Be self-motivated, organized, and able to prioritize task appropriately.

Handle confidential information appropriately.

Bilingual in Spanish is a plus.

EDUCATIONAL REQUIREMENTS:

High School Degree

Vocational degree or college classes completed a plus

WORK EXPERIENCE:

Previous Customer Service experience