Quality Manager in Cambridge ON

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Quality Manager
Job ID: 
Cambridge ON
Not Specified
Not Specified
Job Types:
Food Safety, HACCP Coordinator, QA/Lab Manager
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Job purpose

Responsible ensure that our products and services meet all necessary requirements before they reach the consumer.

The associate’s primary functions and responsibilities are as follows:

  • Understand customer needs and requirements to develop effective quality control processes.
  • Devise and review specifications for products or processes.
  • Set requirements for raw material or intermediate products for suppliers and monitor their compliance.
  • Ensure adherence to food safety guidelines as well as legal obligations.
  • Supervise inspectors, technicians and other staff and provide guidance and feedback.
  • Oversee all product development procedures to identify deviations from quality standards.
  • Inspect final output and compare properties to requirements.
  • Approve the right products or reject defectives.
  • Keep accurate documentation and perform statistical analysis.
  • Solicit feedback from customers to assess whether their requirements are met.
  • Submit detailed reports to appropriate executives.
  • Be on the lookout for opportunities for improvement and develop new efficient procedures.
  • Lead implementation of QMS (Quality Management System) and associated policies at plant site.
  • Ensure BRC regulations and respective plant programs are in compliance.
  • Maintain robust food safety program (e.g. HACCP, sanitation, pest control, GMP, traceability).
  • Ensure implementation of and compliance to Sanitation policies, programs, and procedures.
  • Ensure compliance /audit readiness for BRC, Kosher, Non-GMO and Organic certifications -review all quality systems and policies annually. Act as primary interface with regulatory agency representatives at the facility.
  • Develop plant Quality KPIs and scorecard.
  • Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes.
  • Ensure site maintains FSSC certification.
  • Partner with R&D and engineering through design and commercialization phases and support execution of plant trials.
  • Drive continuous improvement at the plant by tracking, reporting and reviewing the Quality Performance Indicators on a regular basis.
  • Own customer / consumer complaint investigations and resolutions.
  • Influence Plant Leadership to ensure all quality programs and systems are implemented effectively.
  • Train, coach and develop internal talent.


  • Proven experience as quality manager
  • Conscientious and responsible
  • A keen eye for detail and results driven approach
  • Outstanding communication skills
  • Excellent organizational and leadership skills
  • Proficient in MS Office
  • In depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods
  • BSc/ Ba in business administration or relevant field
  • Certification of quality control is a strong advantage (HACCP etc.).

We are an equal opportunity employer. It is the policy of our company to provide equal employment opportunity to all qualified persons.

We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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