Quality Control & Lab Manager in West Haven CT

Glanbia Nutritionals
Quality Control & Lab Manager
Job ID: 
West Haven CT
Not Specified
Not Specified
Job Types:
QA/Lab Manager

Quality Control Manager

Supervisor’s Title: Senior Quality Assurance Manager

Department: Quality Control

Location: West Haven, CT

Exempt Status: Exempt

Position Backed Up By: Quality Assurance Manager

At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

Job Summary

Manage all aspects of quality control in a nutritional premix facility. Review, author and develop quality processes as they relate to the analytical laboratory and quality control. Manages all activities of the Quality Control laboratory in the analyses of raw materials and finished products.

Essential Functions

  • Reports to Senior Quality Assurance Manager, Manages internal West Haven laboratory and quality control staff.
  • Supervises the inspection and release of raw materials and finished products.
  • Oversees the testing of all incoming materials and finished blends for conformance to established specifications.
  • Experience with UPLC, LC/MS, UV/VIS, ICPMS, ICP-OES and Titration to test products and develop methods.
  • Manages out of specification investigation process including corrective actions.
  • Manages deficient materials review process and ensures materials are investigated and dispositioned in a timely manner.
  • Maintains laboratory inventory and procedures to ensure accurate, timely and cost effective analysis of materials and products.
  • Coordinates with Manufacturing to resolve quality issues and drive quality improvement throughout the facility.
  • Ensures compliance to all quality requirements to meet audit standards and regulatory compliance.
  • Conducts quality investigations to determine the disposition of suspect raw material or finished product including communicating with various departments, customers and vendors.
  • Coordinates the accuracy and timeliness of the testing of retain samples and its tracking system.
  • Trains and mentors key direct reports to effectively manage the functional areas of responsibility and safety.
  • Monitors and report on key quality measures.
  • Maintain quality control documentation.
  • Regular attendance is an essential function of this position.
  • Perform other duties as assigned.
  • Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
  • Complies with all applicable food safety regulations and mandates.

Additional Functions

  • Perform other duties as assigned


  • BS Food Science, chemistry or related degree, A minimum of 3-5 years related QC and management experience.
  • Ability to work with vitamins, mineral, amino acids, and fine chemicals in powder and liquid form as well as allergen products.
  • Experience with analytical laboratory testing.
  • Experience with LIMS software is preferred
  • Experience with writing and maintaining SOPs
  • Proficiency with MS Word, Excel, Outlook, and PowerPoint.
  • Must have demonstrably strong interpersonal and communication skills (both written and verbal).
  • Knowledge of ISO 17025 Standards
  • Independent, proactive, extremely detail oriented, dependable, organized and ability to handle multiple tasks. Ability to work in fast paced deadline orientated environment.
  • Must be able to work flexible hours to include overtime and weekends when needed.
  • Ability to work with minimal supervision while remaining productive at all times.
  • Ability to exercise independent judgment by identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Ability to stay positive and calm in difficult and/or trying circumstances.
  • Well organized and self-directed individual focused on achieving the organizational goals and initiatives

Typical Physical Activity

Physical Demands

The physical demands described represent those that must be met by an employee and the work environment characteristics are those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly involves talking or listening, sitting, and the use of hands and fingers.
  • Frequently involves reaching with hands and arms, standing and walking.
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.

Physical Requirements

  • Must be able to lift and carry items weighing up to 40 pounds.
  • Involves moderate physical activity performing non-strenuous daily activities of a primarily administrative nature.
  • Should be able to identify and distinguish colors, see clearly at 20 inches or closer and 20 feet or more, observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focus.

Typical Environmental Conditions

  • May be exposed to moderate to high noise levels (i.e. production equipment, forklifts, heavy traffic).
  • May be exposed to humidity, fumes and toxic chemicals.
  • May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.

Travel Requirements

  • Potential for periodic domestic travel (~10%)


Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

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