QA Supervisor in Allerton IA

Dairy Farmers of America logo
Dairy Farmers of America
QA Supervisor
Job ID: 
Allerton IA
Not Specified
Not Specified
Job Types:
Food Safety, QA/Lab Supervisor

Direct and lead a team of individuals to ensure effective quality execution and continuous improvement. In conjunction with the Quality Manager, help build and maintain an effective culture of food safety and quality within the facility. Partner with operations to ensure finished product is food safe, meets finished product specifications, and results in a high level of customer satisfaction. Investigate and lead solution-based decision making in the plant.

Compliance to regulatory requirements and internal FSQ programs/standards

  • Assist Quality Manager in the development, implementation and maintenance of food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards and customer expectations
  • Complete FSMA required quality record review including, but not limited to, laboratory documentation, CCP, PC and other required documentation
  • Write, review, and implement quality assurance procedures
  • Assist Quality Manager and partner with Operations with PEM program including oversight of swabbing program, investigation/corrective actions and mitigation activities
  • Drive key performance indicators to all levels of the organization while making recommendations to achieve food safety and quality objectives
  • Partner with Operations to continuously drive the facility’s culture toward a higher level of food safety and quality
  • Provide regular training, instruction, and guidance to the facility concerning matters of food safety, quality, and compliance
  • Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
  • Participate in activities such as training and safety programs to enhance overall plant performance

Customer Centric

  • Support customer, regulatory and third-party quality and food safety audits
  • Investigate, find solutions, and implement remedies to quality issues and customer complaints
  • Support and maintain existing certifications such as SQF, Kosher, Halal, and Organic


  • Supervise hourly employee’s activities to meet or exceed the standards and specifications established by Quality Assurance and the organization
  • Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
  • Identify and retain highly effective personnel through proper selection, training, and establishing expectations
  • Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
  • Serve as a backup for QA Manager in his / her absence
  • Foster a positive and effective work culture with direct reports

Quality Control

  • Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
  • Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
  • Support the analysis of quality data to assess product performance and utilize SPC tools to identify and react to unfavorable trends
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.
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