Prodcut Specialist - Materials Characterization in Lake Zurich IL

The Product Specialist applies scientific knowledge and principles to provide in-depth training and assistance the company’s sales staff and customers on the proper use of highly complex measuring and laboratory instruments. The Product Specialist also represents the company as a technical expert with respect to the assigned product line.

This position will form part of our Business Unit Solutions team and will work with a variety of materials characterization and analytic chemistry instrumentation.

This position requires anywhere from 40% to 60% travel. Travel is typically intermittent, and usually entails a two- or three-night trip to a client site within the region for demos, installations, and/or trainings.

Responsibilities:

• Provides customers with technical and application assistance on the proper use of proprietary hardware and software
• Performs installations for new instruments at customer sites
• Conducts market and competitive analysis from relevant sources such as marketing reports and research, publications, conferences, trade shows, and product demonstrations
• Determines experimental design for prospect testing, conducts said testing, and completes a professional report thereof
• Assists in developing sales aids and promotional materials, such as application notes and reports
• Researches, writes, and presents technical articles, papers, and posters
• Maintains the highest level of knowledge of company products and services and the underlying scientific and technical principles
• Performs other duties as assigned
• Should possess analytical problem solving, creative thinking skills, excellent verbal/written communication and interpersonal skills, and exceptional customer service skills

Qualifications:

• Ideal candidates will have advanced knowledge of the theoretical and practical application of engineering science and technology
• Maintaining a valid driver&##39;s license and passport
• Bachelor&##39;s degree required in chemical engineering, materials science, chemistry, physics, or related field.
• Master&##39;s degree in chemical engineering, materials science, chemistry, physics, or related field is preferred.
• 3 years industrial laboratory experience and/or 3 years of experience working in the analytical instrumentation industry preferred.