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The Manager Replenishment Operations is responsible for the replenishment KPI#39;s and function in the Area, including maintaining continuity of supply while meeting inventory days on hand goals. The Manager, Replen Ops directs the day to day replenishment activities in all respective markets along with managing the Replenishment personnel. This position connects the Area and market to the Replenishment Service Center (RSC) through constant communication, update calls, and collaboration with the RSC on demand changes and special projects. The Manager, Replen Ops monitors and exceeds replenishment KPI#39;s. Manager, Replenishment Ops is a subject matter expert on the PRISM system and replenishment policies and procedures and is responsible for managing the collaborative buying efforts between all markets in the defined Area.
This position has been segmented as blended meaning the work is a combination of onsite in Fishers, IN and remote/virtual as defined by the role segmentation
ESSENTIAL DUTIES AND RESPONSIBILITIES
Daily management of all replenishment duties and KPI (Key Performance Indicators) results for all markets in an Area, and Area replenishment personnel
Ownership for Replenishment P&L (Profit & Loss) lines with representation on the Area Staff
Work with Area and corporate Category Managers and the Area VP of Merchandising and Marketing to execute sales growth initiatives and stocking new items for sales opportunities for all business
Communicating with replenishment personnel and Replenishment Service Center on business updates and Area and DC initiatives along with all demand change information
Through the market replenishment personnel, monitors inbound product for quality levels and investigates any product concerns and product returned from customer due to quality concerns
Manages the communication of replenishment information to Area staff, DC sales, operations and associates
Closely monitor Area performance as it pertains to Customer complete orders. Adjust strategy accordingly based on analysis, driving success and ensuring alignment with core US Foods strategies and local Area needs and strategies.
Monitor and direct department#39;s activities to ensure attainment of Area profit and loss (P&L) goals, including oversight freight income, cash discounts and inventory changes and Inventory Adjustments
Manages the follows up on all inventory management concerns, spoilage concerns, and product maintenance information
Collaborates with replenishment personnel (and RSC) to expedite deliveries, costing reconciliation, validate unusual demand, and all inventory management activities
Works with all DC departments on following up on replenishment questions and concerns
Manages the performance and training of all Division replenishment personnel including coaching development and performance management
Manage inventory to ensure adequate supply while meeting or exceeding key service levels#39; performance indicators, including the following:
• Inventory Loss Minimization
• Days Inventory on Hand (DIOH)
• Customer Order Fill Rates
• Excess and Obsolete Inventory Reserve
• Managed Cases/Freight Income
• Inbound Cases/Pallet
• Acute Spoils (Fresh)
• Special Order Response Time
Four-year college degree in business, operations, or supply chain management, or equivalent food service industry work experience required.
Minimum 7 year of purchasing experience required; along with proven leadership experience required; food service purchasing highly preferred. Overnight travel may be required to participate in trainings, meetings, or other company events.
Demonstrates ability to lead, manage, and train others. Ability to handle multiple tasks at once; ability to function autonomously with very little direction or input. Must be able to achieve performance objectives. Possess a high degree of diplomacy, tact, tenacity and persistence to deal effectively with other stakeholders. Must be organized and have strong communication and follow up skills. Extensive food service knowledge and supply chain experience. Working Knowledge of Microsoft office (e.g., Excel, MS Word,Outlook).
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***