Customer Order Specialist in Bells TN

Pictsweet logo
Pictsweet
Title: 
Customer Order Specialist
Date: 
12/27/2021
Job ID: 
2021-1536
Location: 
Bells TN
Degree: 
Not Specified
Salary: 
Not Specified
Job Types:
Account Manager, Cust. Service Rep., Inventory Control

Overview

The Pictsweet Company is growing! We are currently seeking a CRP Representative to join our customer service and logistics team at the corporate headquarters in Bells, TN. The CRP Representative supports and elevates our operations by processing customer orders, inquiries and requests.

Responsibilities

  • Receive, process, edit and monitor customer orders received via EDI, fax or phone.
  • Responsible for VMI - Analyze customer inventory and create replenishment orders in accordance with customer inventory and service guidelines.
  • Ensure highest possible service is maintained for our customers.
  • Solve customer service problems.
  • Communicate efficiently with appropriate company personnel, brokers, customers and distribution warehouses regarding customer service issues.
  • Consistently monitor customer requirements and focus on reducing exposure to deductions or penalties
  • Edit and mail invoices. Ensure timely processing of order corrections to expedite billing process.
  • Prepare, enter into system, and edit military delivery tickets to include breakdown of military and distributor invoices.
  • Maintain file on customer purchase orders and invoices.
  • Communicate outgoing orders to distribution warehouse and to brokers.


Qualifications

  • Bachelor&##39;s degree from an accredited university, preferably in Business Administration or related field.
  • Solid proficiency in Microsoft Word & Excel
  • Strong analytical, organizational, & communication skills
  • Ability to handle multiple tasks in a fast-paced environment


The Pictsweet Company is committed to providing a safe working environment to associates. As part of that commitment, associates working in our corporate offices are required to be vaccinated against COVID-19.

The Pictsweet Company is an equal opportunity employer.

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